Business Administration

Administration is Involved 4 main activities:

1) Storing - electronic or paper based filling systems

2) Processing - Information can be processed to generate new information

3) Retrieving - Stored information needs to be retrieved and used again

4) Disseminating (Distribution) - Information often needs to be given to other people or organisations, this can be done verbally,in writing etc.

• Administration helps all parts of a business operate efficiently

Human Resources - need info on how staff are performing so that they can provide appropriate support and training

Finance - Have well documented finantial records, which are important when it comes to paying the business taxs

Marketing - so they can see what is selling and get in touch with other potential customers

Customer Servises - get the complaints etc. promptly so they can answer them as qucickly as possile, have customer files

Research and Development - see from files what is selling and where there is a gap in the market

• Good administration helps businesses operate effiiciantly and compete effectivly
• Up -to -date reliable information on compertition allows managers to make sensible, well-informed marketing dessisions.
• Administrative errors can lead to misleading information being given to customers
• Accurate accounts to make sure the business knows how much it is spending
• potential customers may be lost due to misunderastandings as wrong information was given
• marketing and sales reley hevily on sales figures if these figures are wrong mistakes can be made

Routine Tasks:

• Taks carried out regularly and the same each time
• Storing data in the correct place 
• Entering details of invoices into a finantial database
• Re-stocking shelves
• Usually done by operatives 
• Many are now done using computers rather that humans.

Non-Routine Tasks:

• Less predictable, involving high level decisions
• Product development
• Recruting new employees
• Upgrading equipment
• Usually caried out by teams of operatives
• Cant be handled by computers alone

• Routine Decisions - day to day judgments, made by operational managers or operatives
• Non Routine Decisions - important and can have a major effect, senior managers/directors

Making decisions for the future:

• Vital in business
• What is the business trying to achive - and how can they achive it
• Meeting need to planned carefuly 
• Can help prevent any problems or prepare for how to deal with them
• prioritising - whats most important
• Planning needs accrate information 
• good planning increases efficiency 
• Bad planning can reduce quality 

Stages of Planning 

• 1) Identify your objectives
• 2) Break the project down into seperate tasks
• 3) Estimate the time needed for each task
• 4) Identify the resources needed
• 5) Think about how the project is affected by people outside the firm