AS Business UNIT 1

funcational areas.

there are many funcational areas in a business. in a ordinary business there are ones such as FINANCE, HUMAN RESOURCES, MARKETING, PRODUCTION, SALES, CUSTOMER SERVICE, RESEARCH AND DEVELOPMENT AND ADMIN.

Finance:.
this includes money going in and out of a business e.g. cashflow.
it also includes, wages, buying raw materials, suppliers etc.

Human recouces:.
This includes, recruitmnent, training, mentoring and disaplining employees.

Marketing:.
this includes launching idea's such as a new bar of cadbury chocolate. it also includes advertising and setting up promotions for the customers.

production:.
this includes manufacturing and packaging any products that have to be sold.

Sales:.
this include selling the product in shops e.g. the casheer will sell a product to you.

customer service:.
keeping customers happy, being polite and ensuring they will come back. it is also giving a service.

Research and development:
this includes things such as questionnaires to the public to find out what they think of product, and how they would want it to be improved.

Admin:.
emails, letters, cleaning, security.