- He has worked his way up in the world and is proud of his achievements. He boasts about having been Mayor and tries (and fails) to impress the Inspector with his local standing and his influential friends.
- He is described at the start as a "heavy-looking, rather portentous man in his middle fifties but rather provincial in his speech."
- However, he is aware of people who are his social superiors, which is why he shows off about the port to Gerald, "it's exactly the same port your father gets." He is proud that he is likely to be knighted, as that would move him even higher in social circles.
- He claims the party "is one of the happiest nights of my life." This is not only because Sheila will be happy, but because a merger with Crofts Limited will be good for his business.
- He is optimistic for the future and confident that there will not be a war. As the audience knows there will be a war, we begin to doubt Mr Birling's judgement. (If he is wrong about the war, what else will he be wrong about?)
- He is extremely selfish:
- He wants to protect himself and his family. He believes that socialist ideas that stress the importance of the community are "nonsense" and that "a man has to make his own way."
- He wants to protect Birling and Co.
- He wants to protect his reputation.
- At the end of the play, he knows he has lost the chance of his knighthood, his reputation in Brumley and the chance of Birling and Co. merging with their rivals. he is unable to admit his responsibility for his part in Eva's death.
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Mrs Sybil Birling
- She is described at the start as "about fifty, a rather cold woman and her husband's social superior."
- She is a snob, very aware of the differences between social classes. She is irritated when Mr Birling makes the social gaffe of praising the cook in front of Gerald and later is very dismissive of Eva, saying "Girls of that class."
- She has the least respect for the Inspector of all the characters. She tries - unsuccessfully - to intimidate him and force him to leave, then lies to him when she claims that she does not recognise the photograph that he shows her.
- She sees Sheila and Eric still as "children" and speaks patronisingly to them.
- She tries to deny things that she doesn't want to believe: Eric's drinking, Gerald's affair with Eva, and the fact that a working class girl would refuse money even if it was stolen, claiming "She was giving herself ridiculous airs."
- She admits she was "prejudiced" against the girl who applied to her committee for help and saw it as her "duty" to refuse to help her. Her narrow sense of morality dictates that the father of a child should be responsible for its welfare, regardless of circumstances.
- At the end of the play, she has had to come to terms that her son is a heavy drinker who got a girl pregnant and stole money to support her, her daughter will not marry a good social 'catch' and that her own reputation within the town will be sullied.
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- She is described at the start as "a pretty girl in her early twenties, very pleased with life and rather excited."
- Even though she seems very playful at the opening, we know that she has had suspicions about Gerald when she mentions "last summer, when you never came near me."
- Although she has probably never in her life before considered the conditions of the workers, she shows her compassion immediately she hears of her father's treatment of Eva Smith: "But these girls aren't cheap labour - they're people." Already, she is starting to change.
- She is horrified by her own part in Eva's story. She feels full of guilt for her jealous actions and blames herself as "really responsible."
- She is very perceptive: she realises that Gerald knew Daisy Renton from his reaction, the moment the Inspector mentioned her name. At the end of Act II, she is the first to realise Eric's part in the story. Significantly, she is the first to wonder who the Inspector really is, saying to him, 'wonderingly', "I don't understand about you." She warns the others "he's giving us the rope - so that we'll hang ourselves" (Act II) and, near the end, is the first to consider whether the Inspector may not be real.
- She is curious. She genuinely wants to know about Gerald's part in the story. It's interesting that she is not angry with him when she hears about the affair: she says that she respects his honesty. She is becoming more mature.
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- He is described at the start as "in his early twenties, not quite at ease, half shy, half assertive."
- Eric seems embarrassed and awkward right from the start. The first mention of him in the script is "Eric suddenly guffaws," and then he is unable to explain his laughter, as if he is nervous about something. At the end we find out it's because he stole money.
- It soon becomes clear to us (although it takes his parents longer) that he is a hardened drinker. Gerald admits, "I have gathered that he does drink pretty hard."
- When he hears how his father sacked Eva Smith, he supports the worker's cause, like Sheila. "Why shouldn't they try for higher wages?"
- He feels guilt and frustration with himself over his relationship with the girl. He cries, "Oh - my God! - how stupid it all is!" as he tells his story. He is horrified that his thoughtless actions had such consequences.
- He had some innate sense of responsibility, though, because although he got a woman pregnant, he was concerned enough to give her money. He was obviously less worried about stealing (or 'borrowing' from his father's office) than he was about the girl's future.
- He is appalled by his parents' inability to admit their own responsibility. He tells them forcefully, "I'm ashamed of you." When Birling tries to threaten him in Act III, Eric is aggressive in return: "I don't give a damn now."
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- He is described as "an attractive chap about thirty, rather too manly to be a dandy but very much the easy well-bred man-about-town."
- He is an aristocrat - the son of Lord and Lady Croft. We realise that they are not over-impressed by Gerald's engagement to Sheila because they declined the invitation to the dinner.
- He is not as willing as Sheila to admit his part in the girl's death to the Inspector and initially pretends that he never knew her.
- He did have some genuine feeling for Daisy Renton, however: he is very moved when he hears of her death. He tells Inspector Goole that he arranged for her to live in his friend's flat "because I was sorry for her;" she became his mistress because "She was young and pretty and warm-hearted - and intensely grateful."
- Despite this, in Act 3 he tries to come up with as much evidence as possible to prove that the Inspector is a fake - because that would get him off the hook. It is Gerald who confirms that the local force has no officer by the name of Goole, he who realises it may not have been the same girl and he who finds out from the infirmary that there has not been a suicide case in months. He seems to throw his energies into "protecting" himself rather than "changing" himself (unlike Sheila).
- At the end of the play, he has not gained a new sense of social responsibility.
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- He is described on his entrance as creating "an impression of massiveness, solidity and purposefulness. He is a man in his fifties, dressed in a plain darkish suit. He speaks carefully, weightily, and has a disconcerting habit of looking hard at the person he addresses before actually speaking. "
- He works very systematically; he likes to deal with "one person and one line of enquiry at a time." His method is to confront a suspect with a piece of information and then make them talk - or, as Sheila puts it, "he's giving us the rope - so that we'll hang ourselves."
- He is a figure of authority. He deals with each member of the family very firmly and several times we see him "massively taking charge as disputes erupt between them." He is not impressed when he hears about Mr Birling's influential friends and he cuts through Mrs Birling's obstructiveness.
- He seems to know and understand an extraordinary amount:
- He knows the history of Eva Smith and the Birlings' involvement in it, even though she died only hours ago. Sheila tells Gerald, "Of course he knows."
- He knows things are going to happen - He says "I'm waiting... To do my duty" just before Eric's return, as if he expected Eric to reappear at exactly that moment
- He is obviously in a great hurry towards the end of the play: he stresses "I haven't much time." Does he know that the real inspector is shortly going to arrive?
- His final speech is like a sermon or a politician's. He leaves the family with the message "We are responsible for each other" and warns them of the "fire and blood and anguish" that will result if they do not pay attention to what he has taught them.
- All this mystery suggests that the Inspector is not a 'real' person. Is he a ghost? Goole reminds us of 'ghoul'. Is he the voice of Priestley? Is he the voice of God? Is he the voice of all our consciences?
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- The Inspector, Sheila Gerald and Eric all say that she was "pretty." Gerald describes her as "very pretty - soft brown hair and big dark eyes."
- Her parents were dead.
- She came from outside Brumley: Mr Birling speaks of her being "country-bred."
- She was working class.
- The Inspector says that she had kept a sort of diary, which helped him piece together the last two years of her life:
- However, in Act 3 we begin to wonder whether Eva ever really existed. Gerald says, "We've no proof it was the same photograph and therefore no proof it was the same girl." Birling adds, "There wasn't the slightest proof that this Daisy Renton really was Eva Smith." Yet the final phone call, announcing that a police inspector is shortly to arrive at the Birlings' house to investigate the suicide of a young girl, makes us realise that maybe Eva Smith did exist after all.
- Think about Eva's name. Eva is similar to Eve, the first woman created by God in the Bible. Smith is the most common English surname. So, Eva Smith could represent every woman of her class.
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