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Analysis is defining and describing a problem to be solved using IT. This involves looking at the
way something is currently done. This could be stock ordering, adding up total sales, selecting a
football team or working out prices for school prom tickets.

If the current system has flaws…

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has, details and images should be presented as evidence. If not, reasons why the objectives were
not met must be given.

What is IT?
IT is the use of technology for the input, storage, processing and transfer of data and the output of

Data and Information
Data is raw…

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The strategy will also ensure that employees have up to date skills, relevant equipment with
which to perform their jobs and procedures to ensure that current relevant laws are adhered to.

Software Maintenance
Testing to ensure the software is perfect when it leaves the developers is an enormous chore.



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