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Business ­ Communication Emma Rudd
BMA
Effective Communication
Effective communication is an essential element of business success. A survey by the Institute of
Management and UMIST stressed the importance of good quality communications within businesses.
The survey reported that good communication could assist employees of all types within a business.
Good communication makes it easier to implement change ­ an important in a business
environment subject to rapid and continual change.…read more

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Business ­ Communication Emma Rudd
BMA
Mergers and takeovers create larger and more complex businesses, and the need for information will
dramatically increase, but it will become more difficult to meet these needs. Mergers bring together
different communication (and IT) systems at a time when new objectives, leadership styles and
producers are being established and this makes effective communication difficult.
The increasing need for information (and thus communication) has been further increased by
developments such as delegation, empowerment, decentralisation, just in time and kaizen groups.…read more

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Business ­ Communication Emma Rudd
BMA
Empowering employees perhaps through the use of team working is unlikely to improve a businesses
performance unless the team members understand precisely what is required of them. Senior managers
will need to make clear the new responsibilities of the teams and the limitations upon their authority.
Teams will need to communicate among themselves, and with other teams. Teams cannot for example
decide upon production priorities without knowledge of patterns of demand and availability of
components and other resources.…read more

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Business ­ Communication Emma Rudd
BMA
sell their products internationally through a cut costs, the use of communications
website on the Internet. technology could cause them to lose sales.
Issues for Analysis
The quality and extent of communication depends upon a number of factors, such as the
leadership style, the culture, the size and geographical spread of the business.
Good communication offers significant benefits to managers; it can improve motivation and
provide more information to enhance the quality of decision-making.…read more

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Business ­ Communication Emma Rudd
BMA
... Reduced quality products leading to a loss of sales and a bad brand image.
2. Unclear Instructions will lead to ...
... unclear aims & objectives therefore an employee hasn't got a main focus. Because of this...
... motivation might decrease. Resulting in ...
... Less productivity. Meaning that the firm are no longer been cost efficient and have a lower capacity
utilisation.
3. Bad Communication Skills leads to ...
...A feeling of isolation within the business.…read more

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