Operations Management key terms for business functions specification

These are the key terms for operations management for the specification of the SRCL business functions paper.

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Business Revision ­ Operations Management.
Operational Efficiency.
Possibilities of running over 100% capacity:
Subcontracting more work.
Increase working hours, overtime, as capacity may be based on hours.
Organising Production.
Job production is production used for production of one off, single items. At any
one time only one product is being produced for job production.
Batch Production ­ is production of products in batches which involves a number
of distinct stages. At every stage every unit in the batch must be finished before
the batch moves on.
Flow production is the continuous movement of items through the production
process.
Cell production is a form of flow production where the system is separated into
a number of selfcontained miniproduction units known as cells.
Lean production ­ is a Japanese approach to management that focuses on
cutting waste, whilst ensuring quality.
Quality.
Quality control ­ emphasis on reducing defects, etc, before it gets to final stage
of production and certainly to the consumer. Workforce can be concerned with
just meeting minimum requirement.
Total Quality Management is a philosophy tool and features of total quality
management are: quality Circles, statistical process control and zero defects.
Quality assurance ­ is the process where quality is assured at every stage.
Benchmarking ­ Making sure quality is as good as market leader.
Quality circles is a group of employees who meet together regularly to talk about
problems and recommend adjustments..
Stock Control
Costs of holding stock are storage, depreciation, opportunity costs and
administration costs.
Benefits of holding stock include: availability of stock, buffer stock to cope with
change in demand and smoothes out volatility of lead times.
Lead time is the difference in time between the ordering and arrival of stock.

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Alternatives: Computerisation
Justintime
Kanban
Approaches to production
Kaizen (Japanese for "improvement" or "change for the better") refers to
a philosophy or practices that focus upon continuous improvement of
processes in manufacturing, engineering, supporting business
processes, and management
Just in time requires that no buffer stock is held and components arrive
just as they are needed on the production line and finished goods are
delivered to customers as soon as they are completed.
Kanban Kanban is a signaling system to trigger action.…read more

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