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Page 1

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"I like your tie." ­ This shows Carla's kind nature, as she is comforting him, calming his nerves by being a friend to him.
Valerie Kenward
Represented as arrogant towards the other members of staff as she speaks about Stefan behind his back. This shows ignorance towards his
language and…

Page 2

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"I told him about Jade" Importance of her in her life.
The higher status role between the teachers and Carla ­ "Oh, Er" hesitant towards as if she isn't important.
The use of her full name `Valerie Kenward' shows a higher status and importance.

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