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06/11/2009The Use of ICT in the Digital WorldDinu Vincent




Module 3

Managing ICT
The three pillars of an organisation

What are the three fundamental resources of any organisation?

People

Career
Education
Training
Peoples attitudes
Employee participation
Employee monitoring
Work environment

Organisation

Strategy
Policy
Mission statement
Culture
Management
Bureaucracy
Competition
Environment…

Page 2

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06/11/2009The Use of ICT in the Digital WorldDinu Vincent




The corporate structure was like a pyramid with very steep sides. Now it is more like a plate
of peas. The number of levels in an organisation is cut to as few as possible. In some
instances, there are only three…

Page 3

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06/11/2009The Use of ICT in the Digital WorldDinu Vincent




Levels Of Information
Operational Information

A record of all events and transactions within an organisation. A record must be kept of all
payment orders. This includes payroll records and stock management.

Tactical Information

Information commonly used by middle management. They need…

Page 4

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06/11/2009The Use of ICT in the Digital WorldDinu Vincent




o Want to keep management to a minimum

E.g. law practices, accountancy firms

Entrepreneurial Structure: One or two key people make decisions.

Matrix Structure: People are organised into teams that work independently, making their
own decisions, yet working alongside each other.…

Page 5

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06/11/2009The Use of ICT in the Digital WorldDinu Vincent




E.g. in a manufacturing company, a sales order may be passed from the sales
department to the production department who will order the parts from the stock
department who may then need to order parts from a supplier.

(A system with…

Page 6

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06/11/2009The Use of ICT in the Digital WorldDinu Vincent




Acceptable Use Policies: Internet, e-mail, data etc
Legislation: Data protection Act, Computer Misuse Act
Backup & Disaster Recover Procedures.
Training Policy
o Formal courses or training
o Job shadowing
o Team meetings, attending events


Job shadowing
What is job shadowing?
By…

Page 7

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06/11/2009The Use of ICT in the Digital WorldDinu Vincent




Team Meetings
Less formal
Can be scheduled any time
Everyone can contribute

Attending events ­ e.g. computer fair, trade show, visiting hotels.

Comments

Mr A Gibson

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Effective notes using a range of presentation techniques to highlight the main factors related to managing ICT. Very thorough! Use to make flash cards or a mind map from.

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