Human resource strategies - Effective employer/employee relations

Notes on effective employer employee relations including:

  • The importance of communication
  • Barriers to communication
  • Employee representation - works councils, trade unions
  • Industrial action - strike, work to rule, go slow, overtime ban
  • How to avoid and resolve industrial disputes
  • Trade unions congress
  • Improving industrial relations
  • Employers associations




A useful outline of the main factors in this area of the unit 4 syllabus. Can be used to guide further revision.

anthony yeboah


how come I can't download or at least preview it davidsalter?