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Customer Service

Customer service is the ability to provide a service or product in the way that it has
been promised.

Customer Service is any contact between a customer and a company, which causes a
negative or positive perception by a customer.

Own definition ­ Customer service…

Page 2

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Own definition ­ External customers to me can be basically customers outside of a company
and not within it.

Lola Sanyaolu 61217 3168


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