BUSINESS - ACCOUNTABILITY

business accountability for a2 ethics on OCR

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  • Created by: Cara
  • Created on: 04-06-12 20:15
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Accountability
Customers (consumers) (stock holders)
Company owners (stock holders)
Unions ­ workers (stock holders)
Employees (stock holders)
Suppliers/financial backers/ investors (stock holders)
Distribution people (stock holders)
Government (stock holders)
Environment/conservationists (future generations)
Themselves/profit (future generations)
Society (future generations) (jobs)
Consumer rights
Warrantee
Returns policy
Ethically sourced ­ reasonable profit
Freedom of choice
Health and safety in product and store
Data protection
Product quality
Accurate labelling
Right to return
Consumer responsibilities
Buy ethically
Honest returns
Manage relationships nicely
Know who the "hidden persuaders" are (know your advertising)
Pay your bills on time
Do follow the instructions
Milton Friedman ­ free market economy
`The social responsibility of a business is to increase its profits'
The only responsibility a business has is to its stockholders

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