Questionnaires (by post, face to face, phone)

?

Questionnaires (by post, face to face, phone)

Advantages

  • Can reach a large sample
  • Influence of the researcher is slight
  • Produces both QUANTITATIVE, reliable and representative data
  • Cost affective
  • More time to think and more honest reply due to absence of the interviewer bias (by post)

Disadvantages

  • Response rates may be low
  • Data may not be valid nor truthful
  • Cannot be sure who completed it
  • Limited possible answers
  • Body language of the respondent can not be observed as the respondent cannot be seen (by phone or post)
  • The questions can be misunderstood cannot operationalise concepts (phone, postal)

Evaluation

Overall there are both advantages and disadvantages.

Comments

No comments have yet been made