Kotter & Schlesinger's 6 Ways of Overcoming Resistance to Change
- Created by: tanja soulsby
- Created on: 06-06-17 17:47
1) Education & Communication |
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2) Participation & Involvement |
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3) Facilitation & Support |
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4) Negotiation & Agreement |
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5) Manipulation & Cooperation |
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6) Explicit & Implicit Coercion |
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