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- TERMINOLOGY- Pronouns, deontic modals, epistemic modals, polysyllabic, monosyllabic, co-ordinating conjunction, subordinating conjunction, Grammar, Lexis, Pragmatics, Discourse, Semantics, Graphology and Phonology. CAPF
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- Brown and levinsons theory -Positive Face (Wanted to feel liked or appreciated) Negative face- (Feeling imposed on) Wareing- Personal, Political and Social group power. Influential and instrumental power, faircloughs theory of synthenthetic personalisation- Stage one is building a relationship through the use of personal pronouns. Fairclough power behind and in discourse. Lacks, Keith and Shuttle-worth, Spender patriarchal society, morell- homer builds relationships within the workplace, winick- humour is use to crates authority,
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