BUSS 2 - June 9009: Just Desserts Ltd

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  • Created by: Sharmista
  • Created on: 16-01-13 19:02

Martha believes that '... recruiting the right people will be the best way to improve the effectiveness of Just Desserts Ltd's workforce.' Do you agree with her? Justify your answer.

Advantages

  • The business is expanding rapidly and will be recruiting heavily and thus the quality of the people of employed will be important
  • Falling productivity (OFR here) could be because the right people have not been appointed
  • Average spans of control have doubled in two years and so the company will need to recruit good quality managers and supervisors/ team leaders

Disadvantages

  • There is a need for training - Martha has postponed some and intends to introduce new systems such as quality assurance
  • Productivity levels in the factory have fallen (OFR potential here) suggesting a need for training. This is exacerabated by the increasing complexity of the company's production as it increases its product range
  • Improving job design to allow employment may improve the performance of managers and junior employees

Evaluation

Ultimately recruiting the right people is most important as training and motivational techniques will have little impact if people are not of the correct calibre.

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