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- Cratchit is hard working, kind, and looks after his family
- Despite being treated horribly, he is thankful for what little pay he gets - as it is enough for his family to live off
- He remains positive despite abuse, and shows how civilised the lower classes can be
- He is sensitive, and openly cries at his first Christmas without Tiny Tim - making readers sympathise with him more
- He, like most poor Victorians, was very vulnerable, and relied of Scrooge to keep his family fed and housed
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- Cratchit is a kind, loving man, the opposite to how the Victorian's saw the poor
- He illustrates how cruel Scrooge can be, and helps show him that
- The reader is sympathetic to him, as he is so kind, and feel his sorrow when the Ghost of Christmas Yet to Come shows Tiny Tim's death
- Bob Cratchit illustrates the vulnerability of the lower classes, and how they are reliant on the benevolence of the upper classes for help
- He also shows how much Scrooge has changed, as he is the first to see this change with his raised salary
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- "Dismal little cell," - the noun 'cell' shows Cratchit is trapped in this job, and has no other options. It could also link to Scrooge asking if there are 'no prisons', and highlights how the upper class Victorians may have believed the poor were better off in 'prisons' or a 'cell'.
- "I'll give you Mr. Scrooge, the founder of the feast," - this shows Cratchit, despite all the abuse and mistreatment, is thankful for his employment, and is grateful that even his small wage is enough for his family to have a joyful Christmas
- "I'll raise your salary, and endeavour to assist your struggling family," - Scrooge says this when visiting the Cratchits on Christmas Day, this illustrates his change from a 'tight fisted' man, to a more generous one, and gives the reader a sense of satisfaction that things will improve for the Cratchits, and Tiny Tim will not die young.
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- Bob Cratchit, at the start of the Novella, is shown to be the opposite of Scrooge. He is happy, and doesn't complain about the cold, despite it being obviously uncomfortable, and works hard to feed his family
- The Victorian upper classes viewed the poor as lazy, often sharing Scrooge's notion of the workhouses and prisons being the only place for them. Dickens uses Cratchit to dispel this, by showing him as hard working, loving, and kind, he makes the Victorian reader rethink their idea of the poor - perhaps even pushing them towards helping them
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