Where did my resources go?

  • 1 vote

I made two resources - one about blood vessels and the other about capillaries. I just looked in my resources and they've gone! I didn't delete them and I only made them earlier today.

Also a while ago I made a document on CFCs and that disappeared too. I have since made another document to replace the one I lost, but when I checked the second CFC document has also gone too.

What is happening to my resources??

Posted Tue 19th February, 2013 @ 15:38 by Tilly - Team GR
Edited by Tilly - Team GR on Tue 19th February, 2013 @ 15:50

16 Answers

  • 3 votes

Hi 

Thanks so much for letting us know about these issues. We're tryig to work out what went on! Will let you know when we do.

Answered Wed 20th February, 2013 @ 09:17 by Pete Langley - Get Revising founder
  • 2 votes

That happened to me as well. but i thought either i have gone completely mad or i must have accidently deleted it.. but i realised my resources were missing a day later..

Answered Tue 19th February, 2013 @ 19:21 by ? Secret - Team GR
  • 2 votes

Hi everyone,

We've looked into this. One possibility is that a moderator might have deleted one or two resources. We have now asked all moderators to save recent resources as incomplete rather than delete them - so sorry about that.

Logging out shouldn't occur unless your machine is asleep for an hour. If anyone is on an edit screen the session should continue. We're going to look at making this process more sensitive to what the user is doing.

Thanks to you all for letting us know about this stuff.

Answered Wed 20th February, 2013 @ 12:19 by Pete Langley - Get Revising founder
  • 0 votes

Yeah I was thinking - Did i make them or did I just think I did? I thought I was going mad too. It has happened before, but only to like one document so i assumed I deleted it, but this is 4 documents in a couple of days, and I just wondered why so many had gone missing in such as short space of time.

Answered Tue 19th February, 2013 @ 19:40 by Tilly - Team GR
  • 0 votes

around what time did you make them? cause this happened to me, i made two sets of revision cards at around 1pm today and i came back on at around 3pm and they had gone, i contacted getrevising and asked where they had gone but they couldn't even trace when i made them, there must be a problem with their database at that time

Answered Tue 19th February, 2013 @ 20:19 by Thegirlwhoknewtoomuch - Team GR
  • 0 votes

Yeah about 12.30 I think and they were gone by 2.30. I'm glad it's not just me!

Answered Tue 19th February, 2013 @ 20:22 by Tilly - Team GR
  • 0 votes

i thought it was just me too, something must have happened at that time.

Answered Tue 19th February, 2013 @ 20:24 by Thegirlwhoknewtoomuch - Team GR
  • 0 votes

Yeah must've been. I made two resources and then suddenly they vanished. I actually thought that maybe i dreamed i made them. Would've been a boring dream though lol.

Answered Tue 19th February, 2013 @ 20:25 by Tilly - Team GR
  • 0 votes

haha, well wen i was making the second one it just suddenly logged me off, whihc ment that i had to recreate the resource anyway and when i created it, it came up under my resources as incomplete even though i have saved it.

Answered Tue 19th February, 2013 @ 20:29 by Thegirlwhoknewtoomuch - Team GR
  • 0 votes

It logged me off once before and i lost a document that i had been making for an hour. It was a really long document and I almost cried. That was a couple of weeks ago though. It was probably my fault for taking so long to make the document though.

Answered Tue 19th February, 2013 @ 20:31 by Tilly - Team GR
  • 0 votes

it will be interesting to see if anyone else has had this problem at the same time as us, just noticed we are having two conversations at the same time lol

Answered Tue 19th February, 2013 @ 20:34 by Thegirlwhoknewtoomuch - Team GR
  • 0 votes

I know I was about to say that too :). Yeah I want to know if anyone else had that problem - it couldn't have been coincidence that we both had the same problem at around the same time. 

Answered Tue 19th February, 2013 @ 20:37 by Tilly - Team GR
  • 0 votes

Thank you for looking into it. :)

Answered Wed 20th February, 2013 @ 13:16 by Tilly - Team GR
  • 0 votes

I left some cards after minimising the google screen and came back after an hour or two to edit them. They are all there but a save error is appearing. Any advice? There's about 20 so I don't want to have to redo them!

Answered Sun 1st April, 2018 @ 19:54 by Charlotte Herondale
  • 0 votes

My history cards have gone! I have my exam on Tuesday!!!! HELP

Answered Tue 29th May, 2018 @ 18:22 by tantalised
  • 0 votes

my history mindmap that i have spent an hour on on King John has become completely sparse. I went to save my work and title it and suddenly 50 bubbles disappear with dates and information and brings me back to the beginning with just 5 topic bubbles. Im so frustrated, please fix this. 

Answered Sat 9th June, 2018 @ 13:03 by Nataliafiorinda