Workplace stress

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  • Created by: lucyyi
  • Created on: 18-05-14 12:24
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  • Workplace stress
    • Marmot at el (1997) Job strain model
      • The model proposes that the workplace creates stress in two ways: 1) high workload and 2) low job control.
      • A total of 7372 civil servants working in london agreed to answer a questionnaire on work load, job control and amount of social support and to be checked for signs of cardiovascular disease.
        • This study found no link between high workload and stress related illness.
        • When re-assessed five years later, they found that those who reported low levels of job control were more likely to develop heart disease.
    • Johansson at el (1978)
      • looked at the effects of performing repetitive jobs that require continuous attention and some repsonsibility (e.g. high job demand)
      • The sawyers in a Swedish sawmill (high risk group) have a stressful job - repetitive tasks and a sense of responsibility as if they fall behind they slow down the whole company.
        • They were found to have higher illness rates than the low risk group. They also had higher levels of stress hormones on work days than rest days.
    • Evaluation
      • Lazarus (1995) claims that there are wide individual differences in the way people react and cope with individual stressors. How stressful the workplace is depends on the persons percieved ability to cope.
      • Work underload
        • Shultz et al (2010) gathered data from 16,000 employees in 15 countries. They found that employees reporting work overload had the highest levels of stress related illness.
        • Most research is focused on work overload a opposed to underload, being in a job below ones capacity or a job that lacks creativity.


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