tristan.magson
- Created by: tristan.magson
- Created on: 12-03-17 16:30
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- Types of food service
- Cafeteria
- Advantages
- Requires less staff
- Dining area is kept clean
- Easy for staff to display food and menus
- Customers see what they are eating
- Easy to batch produce food
- Disadvantages
- Customers have to queue
- Food has to be hot held
- The presentation of food is reduced
- Food may run out
- Ready made food served behind the counter
- Advantages
- Fast food
- Advantages
- Quick service
- Cheapest food to buy at a restaurant usually
- Can be sold as takeaways
- A good selection for customers to choose from
- Constant food cooking, customers order at a counter and are then given food quickly
- Disadvantages
- Food is often processed, therefore higher in sugars and fats
- Made in bulk production so lower quality of food is chosen as it saves corporations money
- Food high in fat and sugar, also is greasy
- Advantages
- Self service
- Advantages
- Reduces cost, unlike employees these machines wont need to be paid
- Increases revenue
- Quick and easy for customers to buy food
- Allows customers to escape queues
- Helpful in cities during rush hours
- Allows customers to escape queues
- Reduces cost, unlike employees these machines wont need to be paid
- Disadvantages
- No emotional connection
- Too modern for older age groups who prefer a traditional restaurant
- Not suitable for all age groups
- By 2020 the customer will manage 85% of the relationship with an enterprise without facing them
- Costly to install these automated machines
- It cannot resolve complex issues
- No emotional connection
- Customers serve food themselves
- Advantages
- Take away
- Advantages
- No seating needed
- Which reduces costs
- No waiting staff needed
- No seating needed
- Disadvantages
- More expensive equipment needed
- Need to employ staff for delivery staff
- Customers order and wait, but take the food away to eat elsewhere
- Advantages
- Waited Service
- Advantages
- Professional service brings in higher classed customers
- Nice food presentation
- Customers enjoy a more relaxed meal
- Tables can be reserved in advance
- Good customer service
- Waiters take orders from customers and then take it back to them once the chef has cooked it
- Disavantages
- Expensive to employ more staff
- Specialist equipment for serving, eg plates glases and cutlery
- Food take a while to be served
- Advantages
- Cafeteria
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