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  • Types of food service
    • Cafeteria
      • Advantages
        • Requires less staff
        • Dining area is kept clean
        • Easy for staff to display food and menus
        • Customers see what they are eating
        • Easy to batch produce food
      • Disadvantages
        • Customers have to queue
        • Food has to be hot held
        • The presentation of food is reduced
        • Food may run out
      • Ready made food served behind the counter
    • Fast food
      • Advantages
        • Quick service
        • Cheapest food to buy at a restaurant usually
        • Can be sold as takeaways
        • A good selection for customers to choose from
      • Constant food cooking, customers order at a counter and are then given food quickly
      • Disadvantages
        • Food is often processed, therefore higher in sugars and fats
        • Made in bulk production so lower quality of food is chosen as it saves corporations money
        • Food high in fat and sugar, also is greasy
    • Self service
      • Advantages
        • Reduces cost, unlike employees these machines wont need to be paid
          • Increases revenue
        • Quick and easy for customers to buy food
          • Allows customers to escape queues
            • Helpful in cities during rush hours
      • Disadvantages
        • No emotional connection
          • Too modern for older age groups who prefer a traditional restaurant
        • Not suitable for all age groups
          • By 2020 the customer will manage 85% of the relationship with an enterprise without facing them
        • Costly to install these automated machines
        • It cannot resolve complex issues
      • Customers serve food themselves
    • Take away
      • Advantages
        • No seating needed
          • Which reduces costs
        • No waiting staff needed
      • Disadvantages
        • More expensive equipment needed
        • Need to employ staff for delivery staff
      • Customers order and wait, but take the food away to eat elsewhere
    • Waited Service
      • Advantages
        • Professional service brings in higher classed customers
        • Nice food presentation
        • Customers enjoy a more relaxed meal
        • Tables can be reserved in advance
        • Good customer service
      • Waiters take orders from customers and then take it back to them once the chef has cooked it
      • Disavantages
        • Expensive to employ more staff
        • Specialist equipment for serving, eg plates glases and cutlery
        • Food take a while to be served

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