Topic 3-Facilitation of access to services
- Created by: Stephkyte
- Created on: 12-05-16 17:52
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- Topic 3-Facilitation of access to services.
- Physical Barriers
- These affect people with mobility problems or sensory impairments.
- Examples:
- Stairs with no lifts
- Narrow doorways limiting access for wheelchairs.
- Psychological Barriers
- Individuals may be unwilling to visit their GP because they are frightened of the diagnosis they may receive, or the perceived stigma attached to the illness.
- Examples:
- Services users may lack confidence.
- Service users may be anxious about visiting a service.
- Financial Barriers
- Individuals on a low income may be discouraged from accessing a service because of the cost and may be unaware of the benefits they are entitled to.
- Examples:
- Services are expensive.
- Service user may be unable to pay.
- Geographical or Location Barriers
- People who use services in rural areas may have difficulty in accessing specialist services and there may be insufficent outreach provision or public transport limited.
- Examples:
- No transport about
- Difficulty reaching services
- Cultural or Language Barriers
- Some people who use the services may experience social exclusion because the service provider has not understood or accounted for the cultural differences that exist.
- Examples:
- English may not be their first language.
- No provision for non-English speakers
- Social Exclusion
- The way in which an individual or group can become isolated in society.
- A combination of linked social economic problems/difficulties (unemployment, poor skills, low income, poor/inadequate housing, high crime environments, bad/inequalities in health and family breakdowns.
- Physical Barriers
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