The Internet
- Created by: Dan Holmes
- Created on: 19-04-13 14:56
View mindmap
- The Internet
- Requirements for online shopping service
- Trained staff to create/maintain website
- An electronic catalogue/database of stock
- Database of customer orders
- Methods of secure payment/shopping trolley
- Advantages of e-commerce to customers
- 24/7
- Cost savings
- Allows disabled people to shop
- No travel costs
- Choice
- Disadvantages of e-commerce to customers
- Fraud
- Security
- Returns hassle
- Hidden costs
- No touch/feel
- Loss of social pleasure
- Advantages of e-commerce to businesses
- Fewer staff
- Easily updated
- Low start up cost
- Fluid pricing
- Global marketplace
- 24/7
- Disadvantages of e-commerce to businesses
- Expensive network downtime
- Increased competition from abroad
- Cost of delivery
- Reliance on third party delivery companies
- Requirements for online shopping service
Comments
No comments have yet been made