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  • Standards of performance, conduct and ethics
    • Managing risks
      • identify and minimise risks
        • eg risk assessment
      • Manage you own health
        • occupational health
        • staying off if ill
    • Working within the limits of your skill and knowledge
      • Keep within your scope of practise
        • Refer on patients
      • Maintain and develop your knowledge and skill
        • Keep up to date with research
    • Keep records of your work
      • keep records up to date
        • make new notes after every appointment
      • keep notes accurate
        • correct patient
    • Respecting confidentiality
      • follow local guidelines on sensitive documents
        • eg shred waste
        • only disclose info when
          • you have permission to
          • the law allows you too
          • its in the best interest of the service user or public
    • Being honest and trustworthy
      • Declare any conflicts of intrests
      • Be honest about your experience, qualifications and skills
      • be honest about convictions or cautions
      • Be honest is any organisation responsible for regulating social care had taken any action against you
      • Be honest about any restrictions in your practise
      • Co-operate with any investigation
    • Delegating appropriately
      • Only delegate to somone with the correct knowledge and skill
      • continue to provide supervision
    • Promoting and protecting the best interests of the service users and their carers
      • Treat service users with respect
        • positive regard
      • obtaining informed consent
        • REMS
      • Challenge discrimination
        • everyone should receive the same quality of care
      • Maintain appropriate boundaries
        • obtaining informed consent
          • REMS
    • Reporting concerns about safety
      • report concerns and encourage others
        • follow up concerns
      • act on any concerns raised to you
        • report that you have acted
    • comunicating effectively and appropriately
      • Communicate
        • explain procedures
      • work with colleagues
        • management of patients care
      • use social media appropriately
    • Being open when things go wrong
      • deal with complaints and give a helpful and honest response


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