Stakeholers

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  • Stakeholders
    • Main stakeholders in a business
      • Shareholders or business owners
        • Good return on their investment
          • Success of business- particularly creating and retaining jobs.
            • Compliance with local laws and regulations, for example noise, pollution.
          • High level of profits and dividends.
            • Success and growth of the business
              • Proper running of the business (if shareholders are not part of the day to day running.)
      • Managers and employees
        • Rewards, including maximising basic pay and other financial incentives.
          • Job security and good working conditions.
          • Promotion oppurtunites.
          • Job satisfaction and status through high levels of motivation, interesting roles and responsibilities.
          • Success of the business.
      • Cutomers
        • Value for money
          • Product quality that meets their specific needs.
            • Appropriate levels of customer service
          • Success of business- particularly creating and retaining jobs.
            • Compliance with local laws and regulations, for example noise, pollution.
      • Suppliers
        • Fair or high prices and prompt payments.
        • Continual profitable trade with business.
        • Financial sability- can it's consumers pay its bills?
      • Banks and other finance providers
      • Government
        • Prompt  and correct collection and payment of taxes, for example VAT, income tax.
          • Creating jobs e.g. through businesses succeeding and growing.
            • Obeying and sticking to business legislation. E.g. health and safety, minimum wage/national living wage compliance, consumer protection, fair trading, environmental protection.
      • Local community
        • Cpompetitors
          • Profitability and success for their own business - particularly creating and reatining jobs.
          • An increase in market share.
        • Pressure group
      • A stakeholder is anyone who has an interest in the activities and decision making of a business
      • Objectives of business stakeholders
        • could include trade unions and environmental groups
          • Pressure group
        • Profitability and cash flow for the bank
          • Banks and other finance providers
          • Low risk that the business will not be able to repay finance provided.
            • Growth in profits and value of the business.
        • Value for money
          • Product quality that meets their specific needs.
            • Appropriate levels of customer service

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