Smart

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  • Created by: mayolivi
  • Created on: 07-10-15 13:35
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  • SMART
    • Specific
      • "what is to be done?" "how will you know it is done?"
    • Reliable
      • "should it be done?",  "why?" and "what will be the impact?"
    • Timed
      • "when will it be done?" e.g. open 200 stores in the next 10 years
    • Achievable
      • "can the person do it?" "Can the measurable objective be achieved by the person?" "Does he/she have the experience, knowledge or capability of fulfilling the expectation?" It also answers the question "Can it be done giving the time frame, opportunity and resources?"
    • Measurable
      • "how will you know it meets expectations?" and defines the objective using assessable terms (quantity, quality, frequency, costs, deadlines, etc.).

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