Smart
- Created by: mayolivi
- Created on: 07-10-15 13:35
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- SMART
- Specific
- "what is to be done?" "how will you know it is done?"
- Reliable
- "should it be done?", "why?" and "what will be the impact?"
- Timed
- "when will it be done?" e.g. open 200 stores in the next 10 years
- Achievable
- "can the person do it?" "Can the measurable objective be achieved by the person?" "Does he/she have the experience, knowledge or capability of fulfilling the expectation?" It also answers the question "Can it be done giving the time frame, opportunity and resources?"
- Measurable
- "how will you know it meets expectations?" and defines the objective using assessable terms (quantity, quality, frequency, costs, deadlines, etc.).
- Specific
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