Managing quality
- Created by: kcford15
- Created on: 25-04-14 18:04
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- Quality control
- Quality control
- This is to examine or test for quality once a product has been made
- Quality assurance
- Everyone is involved and is responsible for contributing towards the achievement of a quality standard
- Benefits of good quality
- Good quality allows for a premium price to be charged
- Good quality builds a strong brandimage
- Good quality is closely linked to meeting customer needs
- Quality assurance checklist
- Have quality as the focus of every process
- Involve customers and suppliers at the design stage
- Aim for zero defects
- Have quality as the responsibility of every employee
- Have managers who ensure there are systems in place to assure quality
- Meet a quality standard
- Quality control
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