AS H&SC Mind Map
- Created by: Nimsaj
- Created on: 14-05-17 16:37
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- Promoting Quality Care
- Attitudes & Prejudices
- Involves the beliefs and values of service providers
- Based around the things that are fundamentally important to the individual
- Can relate to cultural expectations on the norms of behaviour
- To pre-judge something or someone, and refers to preconceived opinions or attitudes held by an individual or group
- Judging people based on initial appearance, body language, and expression
- Stereotypes made; generalized image or idea applied to an individual or group
- These lead to discriminatory practice
- Physically assaulting someone because they're different
- Making assumptions about people and basing your actions around these
- Negative verbal and/or non-verbal communication towards people because they're different
- Devaluing people because they're different
- Direct Discrimination
- Words or actions of an individual that deliberately disadvantage others.
- E.g. denying a patient treatment because you don't like them.
- Words or actions of an individual that deliberately disadvantage others.
- Indirect Discrimination
- When certain conditions are in place that demonstrate preference for some people over others.
- E.g. not offering a Hindu the beef option on a menu because you generalise that they all dont eat beef.
- When certain conditions are in place that demonstrate preference for some people over others.
- Effects on receiver; lose confidence, loss of self-esteem, miss-trust of others, sense of exclusion, depression
- These lead to discriminatory practice
- Produced by socialisation
- Primary Socialization; parents/ the family
- Secondary Socialization; education, the media, peers, religion
- Rights & Responsibilities of Service Providers
- Equality Act 2010
- Protection against direct and indirect discrimination
- Protection for people discriminated against because they are perceived to have, or are associated with someone who has a protected characteristic:
- Age, Gender reassignment, Marriage & civil partnership, Pregnancy & maternity, Race, Religion & beliefs, Sex, and Sexual orientation
- Features of the Act:
- Makes direct and indirect discrimination illegal
- Gives people rights
- Protects individuals from harassment and victimisation
- Aims to eradicate racial discrimination and promote equal opportunities
- Children's Act 2004 & Every Child Matters
- Gives children the right to speak out/ have a voice/ be consulted wherever possible
- Aims to protect children from discrimination and abuse
- Children with special needs are categorized as "Children in need"
- 5 Key outcomes: Stay safe, Be healthy, Enjoy & Achieve, Make a positive contribution, Economic well-being
- Established the Children & Young Peoples Plan (CYPP)
- PoVA; Protection of Vulnerable Adults
- Key features:
- Applies to care workers; paid and unpaid
- Places a duty on employers to refer a care worker to PoVA if by their misconduct, they harmed or placed at risk of harm, a vulnerable adult
- Defines what is meant by a "Vulnerable adult"
- Checks suitability of applicants before employment
- Provides a list of unsuitable staff
- Key features:
- Human Rights Act 2000
- Gives people constitutional rights, including vulnerable adults
- Positive duty upon 'public bodies' to act compatibly with the 1950 European Convention on Human Rights; to intervene proportionally to protect the rights of citizens
- Gives redress
- Equality Act 2010
- Facilitation of Access to Services
- Barriers
- Physical
- Mobility; how easy is it for a service user to enter the facilities?
- Disability Discrimination Act
- Mobility; how easy is it for a service user to enter the facilities?
- Psychological
- The attitudes of service users; are they worried about their diagnosis or stigma?
- Financial
- Charges for care/ medication
- Charges for public transport/ parking fees
- Charges for child care; Day Nurseries and Play Groups usually paid for by parents
- Geographical
- Postcode lottery; not all treatments are available in all areas
- Services are not evenly distributed
- Cultural & Language
- English might not be their first language
- Might have poor literacy skills; reading and writing
- Culture issues; gender, diet, and religions beliefs
- Physical
- Ways to facilitate access:
- Adapting premises; e.g. ramps for wheelchair access
- Accessibility information; e.g. leaflets about transport options
- Raising awareness; e.g. information practitioners of the language barrier for some patients to prepare them
- Changing attitudes; e.g. advertise more men going to their GP; inform them of their health risks
- Promoting self-advocacy; e.g. promoting to patients that they have a voice/ input in their care
- Identifying funding; e.g. identifying priorities and spending more funds on them
- Joint planning and funding for integrated services
- Barriers
- Values of Care
- Early Years
- Making the welfare of the child paramount
- Keeping the children safe and maintaining a healthy environment
- Working in partnership with parents & families
- Valuing diversity
- Equality of opportunity and anti-discriminatory practice
- Maintaining confidentiality
- Working with others
- Reflective practitioners
- Making sure that children are offered a range of experiences and activities that supports all aspects of their development
- Health & Social Settings
- Promoting Equality and Diversity
- Knowing the basis for discrimination such as; race, gender, disability, age, and sexuality
- Understand prejudice, stereotyping, labelling and their effects
- Understand and value the benefits of diversity
- Promoting Individual Rights and Beliefs
- The right to be consulted and involved in decisions that affect them
- The right to express their views and beliefs, including a right to refuse treatment
- Some situations where individual rights can be denied:
- When individuals are at risk of harming themselves or poses a threat to others
- When the individual is at risk from others or when they are intending to break the law
- Maintaining Confidentiality
- Can be broken for certain situations:
- If the individual is at risk; e.g. harming themselves
- If the individual is putting others at risk
- If the individual is going to participate in illegal activity
- Data Protection Act 1998
- Provides a right of access to personal information about yourself held by public and private authorities
- Freedom of information Act 2000
- Any public authority such as the NHS, Social Services or Early Years services have a legal obligation to provide information through an approved publication scheme and in response to requests.
- Breaking confidentiality affects; Trust, Self-Esteem, Safety, Professionalism, Legality, and Discrimination
- Can be broken for certain situations:
- Promoting Equality and Diversity
- Early Years
- How Organisations Promote Quality Care
- Advertising of jobs
- Advertise in a wide range of areas to ensure different groups can access the job
- Non discriminatory language in the advertisement so no one is put off from applying
- Interviews
- Same questions to all to ensure all candidates get a fair interview
- Mixed panel to ensure fairer representation and balanced views
- No personal questions that would disadvantage certain groups.
- Accessible time and place so that certain groups are not disadvantaged
- General
- Analysis of monitoring forms / data to ensure they are receiving applications from a wide range of groups
- Shortlist/appoint on merit - use fair criteria, no prejudice
- Policies & Procedures
- Enable the law to be implemented within the workplace
- • Equal Opportunities Policies • Child Protection Policies • Bullying and Harassment Policies • Confidentiality Policies
- Advertising of jobs
- Attitudes & Prejudices
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