Preliminary Material

HideShow resource information
View mindmap
  • Preliminary Material
    • CRM
      • Customer Relationship Management
      • Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth.
        • Just in time policy
          • Ordered when needed
    • Safety
      • Passwords
        • Protect from unauthorized access
          • Firewalls
      • Anti virus Software
      • Firewalls
      • Up to date software
      • Staff Training
      • Encryption
        • Create a key to get through the encryption
    • BBP
      • Computer centre
        • Cloud Computing
          • the practice of using a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server or a personal computer.
        • Outsourcing
          • Outsourcing is a practice used by different companies to reduce costs by transferring portions of work to outside suppliers rather than completing it internally.
      • Back Office systems
      • PC and Laptop mainly sed
      • Off the Shelf package system
        • Bespoke system
    • E-Commerce
      • Platform as a service (PAAS)
        • Online Purchasing
      • Software as a Service (SAAS)
    • Technology Life Cycle
      • maturity Stage
        • Products starts to mature , even fewer bugs
      • growth Stage
        • Product  starts to be developed, maybe less bugs
      • Decline Stage
        • Development on the product scales down so that that they can focus on other projects
      • Intro stage
        • Product intorduced, may have bugs


No comments have yet been made

Similar ICT resources:

See all ICT resources »See all Prelim resources »