Online Shopping
- Created by: adelesimpson
- Created on: 05-05-16 12:19
View mindmap
- Online Shopping
- Buying and selling goods and services using websites accessed through the Internet
- Buy both physical goods and non-physical goods
- How do they work?
- Website displays the goods for sale
- Customer places products in the virtual shopping basket
- Customer selects check out
- Payment is made and confirmed
- Goods and services are despatched and delivered to customer
- Features
- Facility to sort and search for goods
- Images provided of products
- 24/7 availability
- Comparison of prices to similar products
- Customer reviews of products
- Online booking systems for travel, leisure and entertainment
- Booking systems displays events available
- Customer selects the seat, flight or holiday and places it in the virtual shopping basket
- Payment is made and confirmed
- Confirmation email ticket sent and customers print the ticket
- Buying and selling goods and services using websites accessed through the Internet
Comments
No comments have yet been made