Leadership & Communication
- Created by: rebecca
- Created on: 24-07-16 13:55
View mindmap
- Leadership & Communication
- Framing by Leaders
- "Framing is the leaders interpretation of organisational purpose accompanying values and beliefs"
- Why is Framing Important?
- Influences percepections of an opportunity and its outccomes
- Provides a map for action
- Determines whether followers notice problems, how they understand them and how they act upon them
- Beliefs Amplification
- BELIEFS= Ideas about which factors support or impede actions taken to achieve desired values
- Beliefs Categories
- Missions importance
- Need for the mission
- Antagonists of the mission
- Result of the mission
- DEF: Framing refers to the social construction of a social phenominon
- Values Amplification
- VALUES= States of being/modes of conduct
- Process of identifying and elevating certain values (Conger, 1991) People are inspired by values
- Language
- Language is a learnt social behaviour
- Language has 2 roles
- Negotiate relatonships
- Communicate ideas
- Rhetoric and Delivery
- DEF: The process by which the message is communicated is as important as framing it
- 7% words
- 38% voice
- 55% body language
- Contribute to liking them (Mehrabian, 1971)
- 38% voice
- When verbal and non verbal communication are incompatible, issues of 'FAKING IT' occur
- Contribute to liking them (Mehrabian, 1971)
- Rhetorical crafting
- Repetition & rhythm
- Analogies, symbols and metaphors
- Stories
- Body language/ tone of voice
- DEF: The process by which the message is communicated is as important as framing it
- Charismatic Leaders
- Are visionary, sensitive to their environment and followers, admired, and trustworthy – communication experts
- Metaphors
- Charismatic US Presidents use 2x as many as non charismatic presidents (Mio et al, 2005)
- Bligh & Hess, 2007
- Verbal Imagery
- Tailor language to audience
- Verbal Imagery
- Tailor language to audience
- Framing by Leaders
Similar Business Management resources:
Teacher recommended
Comments
No comments have yet been made