Topic 2 - Information needs
- Created by: 09craige
- Created on: 26-05-16 10:12
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- Information needs
- Information needs depend on
- Structure of the organisation
- The structure shows who is responsible for who, who can make decisions and control their staff
- Pyramid/hierarchical
- Many levels
- Low span of control
- The number of employees directly supervised by one person
- Clearly defined authority
- Opportunities for promotion
- Poor communication
- Long chain of command
- Flat
- Wide span of control so managers are in control of many people
- The number of employees directly supervised by one person
- Greater communication
- Easier decision making
- Fewer opportunities for promotion
- Wide span of control so managers are in control of many people
- Nature of the organisation
- Size/scale of the organisation
- Large - CEO needs information relating to whole organisatiom
- Small - smaller amounts of data within organisation
- Management style
- Autocratic
- Senior management make all decisions
- Democratic
- Employees vote in decision-making
- Autocratic
- Structure of the organisation
- What is an organisation?
- A group of people with a specific purpose
- Levels of information
- Strategic
- Highest level - Requires summaries of information for long term planning and decision making like whether to open a new store
- Tactical
- Middle level - Requires information to make decisions about short term things like which training courses to send staff on
- Operational
- Lowest level - Need a high level of detail to perform their task such as restocking shelves
- Strategic
- Information needs depend on
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