Information about rights

  • Created by: Bobbiew
  • Created on: 31-01-19 09:10
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  • Information on rights
    • Equal and fair treatment
      • Service users should be treated fairly
      • Service users should be able to use services that they require for their needs
      • For example children should all have the same chances in school despite their ability
    • Choice
      • Service users decide whether they want to join in activities or not
      • Service users decide what food they want to eat
      • Service users decide what GP or doctor they want to see
      • Service users decide where and how we get any treatment we need
    • Confidentiality
      • This is about keeping information about people private
        • Some examples are:
          • Having personal notes stored securely
            • For example in a filing cabinet that is locked or passwords on computers only for those that need access to information
    • Protection from harm and abuse
      • We should be safe from abuse and harm at all times, in all places and from all people
      • Staff having CRB checks
      • Staff to be trained
      • CCTV
      • Another person being there when an examination takes place e.g. GP and nurse
    • Consultation
      • This  means discussing things with people whatever their age
      • Service users should be asked about the care they want
      • Service users opinions and thoughts about different situations should be found out
    • Why is it important to maintain individuals' rights?
      • Raise their self-esteem
      • Empower them and give them control
      • Instil confidence and trust
      • Feel safe
      • Provide equality of access to services and treatment
      • Ensure individual needs are met


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