INFO 3 - Managing ICT (Topic 3)
A mindmap created using the Oxford Stephen Doyle Essential ICT book and my own knowledge. If you spot a mistake, please let me know.
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?- Created by: Callum
- Created on: 03-06-13 12:05
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- INFO 3 MANAGING ICT
- Size of the Organisation
- Small Organisation
- Fewer tiers of management
- Flat structure
- Less Hierarchical
- Staff work more on initiative
- Staff have less formal roles
- Democratic/ Laissez Faire
- Informal systems
- Fewer tiers of management
- Large Organisation
- Many tiers of management
- Tall Structure
- Very hierarchical
- People undertake specific tasks
- Formal systems
- Often Autocratic
- Many tiers of management
- Small Organisation
- ICT Policies
- Deliberate plan of action to achieve the strategy and then the aims
- Security Policy
- Ensure the security of ICT systems and data
- Detection of Misuse
- Prevention of Misuse
- Penalties
- Will include documentation on:
- Physical Security
- Investigation of irregularities
- Logical access methods
- Personnel administration
- Operational Procedures
- Staff CoC and responsibilites
- Disciplinary procedures
- Procurement Policy
- Arrangements for purchasing ICT equipment and services
- Important for quality and value for money
- Includes documentation on:
- Searching for competition (tendering)
- Ensuring value for money
- Specification of hardware
- Specification of software
- Contract arrangements
- Training Policy
- Ensures staff are:
- Correctly matched to job
- Knowledgeable about legal issues
- Properly trained in hardware, software and new procedures
- Will encourage:
- Regular assessment of skills
- Assessment of training needs
- Staff training in relevant rules and regulations
- Staff training with new hardware, software or procedures.
- Ensures staff are:
- CIO
- Chief Information Officier
- In overall charge of ICT resources
- Operates at a strategic level
- Often very experienced; helps reduce costly mistakes
- Will have responsibilities such as:
- Being responsible for the overall technological direction of the organisation
- Strategic Business Planning
- Knowing about budgeting, recruiting staff, taking on contract workers and supervision
- Budgeting for projects and programs
- Staff training decisions
- Purchasing of hardware, software and services
- Watching over ICT projects
- ICT Strategy
- Strategy
- Supports the aim
- Shorter term
- More specific task
- Ex. Release E-commerce site.
- Still not necessarily give time frame
- Further defined by Policies
- Aim
- General, overall wish
- Ex. To increase market share.
- Does not consider time
- Does not consider method
- Strategy
- Size of the Organisation
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