How RQIA inspections lead to improvements in the quality of care provided in residential settings PT 2

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  • How RQIA inspections lead to improvements in the quality of care provided in residential settings (PT. 2)
    • Can lead to changes being made e.g. introduction of stimulating activities, improvements in menus etc
      • Staff are aware that the inspectorate will check if previous issues have been addressed at the follow up inspection. As a result, this directly influences standards of care in the setting
    • Usually involve consulting with clients living in/accessing the setting so their concerns and issues can be highlighted
      • By asking clients opinions they feel valued that their voices are being heard and helps ensure that people with learning disabilities are being treated with compassion, dignity and respect
        • As a result of acting on this feedback, the service becomes more client focused, improving the quality of care delivered in the setting
    • Follow up inspections, unannounced inspections and the threat of closure as a result of inspections, can mean standards of care are maintained due to staff wanting to ensure quality care provision if inspectors arrive
      • Inspectors have the authority to close down providers who are not demonstrating they can operate at an acceptable standard

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