How RQIA inspections lead to improvements in the quality of care provided in residential settings PT 1

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  • How RQIA inspections lead to improvements in the quality of care provided in residential settings (PT.1)
    • Require service providers to comply with identified minimum standards relating to the quality of care the residents can expect to receive, and the duties of the management
      • E.g. standard 1 requires the management to take account of the resident's views and comments to shape the quality of services and facilities provided by the home
        • Other examples of standards include: contact with family, friends and the local community is facilitated for residents, admissions are planned to facilitate a smooth introduction to the home for each resident and each resident has an up-to-date assessment of their needs
    • If a care setting fails to demonstrate that they can operate at an acceptable standard, the inspectors have the authority to close down providers.
      • This protects clients from poor quality provision which could lead to negligence or abuse
    • The inspection process provides support and advice to organisations providing care for people with learning disabilities, about best practice so that clients can experience quality care and treatment in the setting
    • Contribute to quality care as they identify key areas for organisations to focus on such as environment, food and cleanliness
      • This means minimum standards should exist in relation to these aspects of provision so the residential care setting should meet minimum acceptable standards
        • If they don't, the service provider needs to address these indicators and in doing so influences standards
    • Observations are made inspectorate on a range of factors including staff - service user interactions, daily routines, standard of food provided, etc. and grade is awarded to the setting on the basis of outcomes
      • This process is likely to influence standards in all these areas as the setting is keen to do well in the inspection, as this affects public perception and ultimately income (private)

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