Good Customer Service Examples

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  • Created by: jaaaz_v
  • Created on: 09-04-15 13:52
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  • Good Customer Service Examples
    • Accurate Product Information
      • Customers should be given accurate information about products from a business
    • Reliability
      • Businesses need to ensure that the products they're distributing to customers are reliable
      • A businesses customer service also needs to be reliable in order to keep customers happy
    • Customer Questions and Concerns
      • It should be made clear to customers how to use a product
      • Employees should also have the ability to answer any queries a customer may have
    • Fulfilling Order Requirements
      • Customers should get exactly what they paid for
    • Delivering on Time
      • If a business has promised next day delivery customers should receive next day delivery
    • After-Sales support and Warranties
      • Good businesses will fix any issues with their products after purchase


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