Functions of Management & Leadership

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  • Functions of Management & Leadership
    • Energising
      • Leaders must energise their teams. What this means is by bringing inspiration andinnovation to business ideas, they indirectly inspire. Leaders have direct responsibilityand management of those immediately below them who are managers.
    • Inspiring
      • Leaders are expected to inspire and innovate. They are the driving force of the business,looking at the long-term vision and devising strategies to achieve the business goals.
    • Delegating
      • Managers will often bedelegated tasks by their own senior managers, but part of a manager’s role is to actas an interface and identify the best-suited subordinate for certain tasks.
    • Monitoring
      • Managers will need to monitor theeffectiveness of teams, evaluate what is working well and where gaps or weaknessesappear. Plans may need to be changed and milestones shifted.
    • Coordinating
      • The team of managers in this example, would need to work together to coordinatesuch a large task. On a much smaller scale, for example a department manager in astore such as House of Fraser, the manager would be responsible for coordinating theentire operation and would delegate duties to team members.
    • Controlling
      • This could be a manager controlling their team, ensuring they are all working effectively and behaving appropriately.
    • Organising
      • The plan provides a framework for managers, which in this example of BT wouldinvolve several managers, to organise teams, schedules, resources, budgets, and everyother aspect of the operation. Managers would need to organise a series of eventsbefore moving their call centres to UK sites.
    • Planning
      • Planning is a management function. Managers need to plan to implement strategicobjectives. As suggested earlier, part of a management role is to ensure a task can becarried out within pre-determined boundaries
    • Influencing stakeholders
      • Another leadership function is to influence stakeholders. Stakeholders take an interest inthe business and want to know whether the products or service they purchased are secure.It is up to leaders to influence stakeholders in their view that the business is going in theright direction.
    • Envisioning
      • This is the term for looking to the future to envision what the consequences of actionsand proposals are likely to be. Leaders will rely on having credible information to basetheir judgements on, such as a financial forecast or analysis of competitors’ operations.
    • Determining best path/route to achieve success
      • It is the leader’s responsibility to determine the best path or route to achieve business success. They will need to convey their intentions to managers in order for the vision to become reality. Leaders need to have a complete overview of business operations– what has worked, what has not worked and why


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