Factors Affecting the effectiveness of communication

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  • Factors effecting effectiveness of communication
    • Emotional Factors
      • personality clashes, stress, anxiety, empathy
    • Environmental Factors
      • personal appearance, proximity, background noise, lighting
    • Physical or intellectual disabilities
    • Cultural influences
    • Stereotyping and labelling
    • Time Constraints
    • Use of technical terminology and colloquialisms
    • Appropriate use of speed, clarity and loudness
    • Use of eye contact, facial expressions, body language
    • Legibility and accuracy - written documentation
    • Lack of resources


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