Factors Affecting the effectiveness of communication
- Created by: chloetopping97
- Created on: 08-01-15 09:41
View mindmap
- Factors effecting effectiveness of communication
- Emotional Factors
- personality clashes, stress, anxiety, empathy
- Environmental Factors
- personal appearance, proximity, background noise, lighting
- Physical or intellectual disabilities
- Cultural influences
- Stereotyping and labelling
- Time Constraints
- Use of technical terminology and colloquialisms
- Appropriate use of speed, clarity and loudness
- Use of eye contact, facial expressions, body language
- Legibility and accuracy - written documentation
- Lack of resources
- Emotional Factors
Comments
No comments have yet been made