barriers etc

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  • facilitation of access to health, social care and early years services
    • required to provide fair access to their services for all people
    • should be no differences in the way services are organised and delivered
    • not all services have open access
    • 3 types of referral
      • third-party referral
        • a non professional such as a relative or friend contacts the service on behalf of someone else. this usually means the person is unable to use the service themselves. e.g. elderly person
          • example; if a friend/person nearby is ill and you make an appointment for the doctors for them because they aren't able to do so themselves
      • professional referral
        • individuals already have contact with health professionals i.e. health visitors. if they health worker suspects any thing they will make an appointment for the person to go to the doctors
          • if a person has a stroke the GP may refer the person to a physiotherapist
      • self referrral
        • if an individual suspects they have a health problem they can access the GP and can make an appointment
          • example; ring the doctor yourself to make an appointment if you aren't well
    • barriers to services
      • physical barriers
        • all buildings should provide services that are accessible to people with disabilities, including mobility  problems and sensory difficulties such as sight and hearing
          • disability  dicriminationact
          • examples of physical barriers; lack of lifts and stairs
          • affect of this barrier- if the person has an appointment and they cant go due to a physical barrier this could lead to social deprivation and miss out on a health subject
      • psychological barrier
        • these barriers affect people by the way the think. some people are afraid to go to the dentist
          • example;  fear and losing independence
          • effect; not attending to appointments means losing out on care they need
      • financial
        • some people might be prevented to do something because it costs to much
          • examples; travel costs and fee's for private services
          • effect; if someone lives i the country it will cost to take them into their appointment,this can mean losing out on an important appointment.
      • geographical
        • example; transport isn't accessible and services aren't within rural communities
        • effect they can be put off going to appointments because of lack of transport
      • cultural and language
        • people need to ask to find out about a service, they need to read signs and posters. if these are in one language then it is difficult for other countries to read them.
        • example; using English will confuse foreign people and big words used by the doctor
    • advocate is someone who speaks on behalf of someone else, gives guidance and support so as they can lead an independant  lifestlye
  • should be no differences in the way services are organised and delivered
  • 3 types of referral
    • third-party referral
      • a non professional such as a relative or friend contacts the service on behalf of someone else. this usually means the person is unable to use the service themselves. e.g. elderly person
        • example; if a friend/person nearby is ill and you make an appointment for the doctors for them because they aren't able to do so themselves
    • professional referral
      • individuals already have contact with health professionals i.e. health visitors. if they health worker suspects any thing they will make an appointment for the person to go to the doctors
        • if a person has a stroke the GP may refer the person to a physiotherapist
    • self referrral
      • if an individual suspects they have a health problem they can access the GP and can make an appointment
        • example; ring the doctor yourself to make an appointment if you aren't well

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