Exam Prep for Communication

  • Created by: Arrjones1
  • Created on: 02-06-19 08:50
View mindmap
  • Communication
    • Aims
      • engagement
      • Advance planning
      • Information sharing
    • Skills
      • Verbal
      • NVC
      • Listening
    • Values and attitudes
      • Non-judgmental
    • Barriers
      • Fear
      • Diagnosis
      • Assumptions
      • Environment
    • Peplau 88
      • orientation
      • identification
      • exploitation
      • resolution
    • Rogers 51
      • Congruence
      • empathy
      • unconditional positive regard
    • Stickley 11
      • SURETY
    • Burnard 92
      • self-awareness
    • Collaboration

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