The Internet - Ecommerce Advantages & Problems

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  • Created by: lauren778
  • Created on: 12-04-18 22:11
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  • Ecommerce
    • Advantages for Customers
      • No travelling - saves cost and time
      • Allows disabled to do more shopping
      • 24/7
      • Quicker to do price comparisons
      • See other customer reviews
      • Track orders
      • Better deals online
    • Advantages for Company
      • Overheads are cut - large savings on shop, warehouse and office space
      • Wider customer base
      • More efficient customer targeting
      • Can target sales as they can see rivals’ prices
      • Sell 24/7 (Cannot use if said when discussing customers)
    • Problems
      • Credit card fraud
      • Fake websites - goods do not exist
      • Fewer shops on high st.
      • Cost to maintain website and secure network
      • Can’t fully asses the quality of goods

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