The Internet - Ecommerce Advantages & Problems
- Created by: lauren778
- Created on: 12-04-18 22:11
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- Ecommerce
- Advantages for Customers
- No travelling - saves cost and time
- Allows disabled to do more shopping
- 24/7
- Quicker to do price comparisons
- See other customer reviews
- Track orders
- Better deals online
- Advantages for Company
- Overheads are cut - large savings on shop, warehouse and office space
- Wider customer base
- More efficient customer targeting
- Can target sales as they can see rivals’ prices
- Sell 24/7 (Cannot use if said when discussing customers)
- Problems
- Credit card fraud
- Fake websites - goods do not exist
- Fewer shops on high st.
- Cost to maintain website and secure network
- Can’t fully asses the quality of goods
- Advantages for Customers
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