Customer Care and Service

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  • Created by: 09Butcher
  • Created on: 28-04-14 09:31
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  • Customers
    • Service Types
      • Meet and Greet
      • Food and drink service
      • Meeting guests needs (e.g.: disabled, elderly, children)
      • Customer complaints
      • Customer feedback (verbal or written)
    • Care
      • Customers want a good experience from start to finish
      • Satisfied customers will come back
      • Reputation is made from recommendation
      • Meet the cusomers standards of care


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