1.4 communication

HideShow resource information
View mindmap
  • Cultural influences
    • Eye contact
      • E.G. Is considered resspectful in western cultures but some cultures think looking away is a mark of respect.
    • Non verbal communication
      • E.G. No all gestures are universal. E.G. Thumbs up, showing the soles of your feet  can cause offence in other cultures.
    • Humour
      • Differs beween cultures. E.G. Death, religion, politics are sometimes joked about in the UK but this can offend other cultures.
    • Gender roles
      • Men and women communicate differently E.G. women may not be comfortable talking to a man who is not a close relative.
    • Language
      • Differences: can create clear difficulties but even where a common language is spoken, accent, dialogue, slang can pose problems.


No comments have yet been made

Similar Health & Social Care resources:

See all Health & Social Care resources »See all Communication in care settings resources »