Business consumer protection laws
- Created by: kcford15
- Created on: 24-04-14 18:05
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- Consumer protection laws
- The sales of good act
- All products must be of merchantable quality.
- All products must match their descriptions.
- All products must be fit for purpose.
- The trade descriptions act
- All businesses must not give false information
- All businesses must not fail to give (withhold) important information.
- All businesses must not act aggressively (force a sale)
- Benefits of consumer protection laws
- Less likely to receive fines or be sued by customers
- Can prove a business's image
- Improved relationship with stakeholders
- Good publicity is followed
- Drawbacks of consumer protection laws
- Businesses must know the law and keep up to date
- Laws can restrict businesses from operating as they would wish
- Businesses have to comply with laws by changing their products and practices and this can be costly
- Bad publicity if not followed.
- The sales of good act
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