Home Economics- Consumer Organisations

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  • consumer organisations
    • Consumer Council for NI
      • provides info on a wide range of consumer issues
      • handles complaints about buses, planes, trains, natural gas
      • offers advice through its website
    • Citizens Advice
      • helps consumers prioritise problems
      • represents consumers in court
      • writes letters and telephones companies on behalf of consumers
  • handles complaints about buses, planes, trains, natural gas
  • provides info on a wide range of consumer issues
  • offers free, confidential and impartial advice to consumers about issues such as benefits and employment
    • Citizens Advice
      • helps consumers prioritise problems
      • represents consumers in court
      • writes letters and telephones companies on behalf of consumers
  • trading standards service
    • consumer organisations
      • Consumer Council for NI
        • offers advice through its website
    • ensures that goods and services are accurately described and free from false/ misleading claims
    • consumer line (a service provided by the trading standards office)
      • website provides guidance on a range of issues from travel to money matters
      • website and telephone helpline
  • ensures that goods and services are accurately described and free from false/ misleading claims
  • delivers presentations to schools and other groups
    • trading standards service
      • consumer line (a service provided by the trading standards office)
        • website provides guidance on a range of issues from travel to money matters
        • website and telephone helpline
  • checks that traders accurately display prices
  • which?
    • publishes a monthly magazine which includes product testing on a range  of products
      • which?
      • carries out surveys, collecting information to inform campaigns
        • makes super complaints against any market that isnt working right for its consumers
          • carries out mystery shopping in order to evaulate services

            Comments

            james

            why are you so bad at making revision mind maps !!!!!!!! -.-

            she who must not be named

            because it was my first one and i did it from memory was only trying to see what i could remember !!!!!!!!!!!!!!! -.-

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