Consumer Advice Centre

HideShow resource information
View mindmap
  • Consumer Advice Centre
    • provides free specialist advice to consumers and traders in Belfast on consumer issues such as faulty good, shopping complaints, bad service and holiday complaints
    • Resolves problems through negotiation and conciliation
    • Provides an advice service where all consumers are treated fairly
    • Gives advice on how to write an effective letter of complaint to a trader
    • Writes follow-up letters to traders on behalf of consumers
    • Supports consumers taking their complaint to the small claims court
    • Acts as a mediator between consumers and traders to achieve a fair solution for all

Comments

No comments have yet been made

Similar Home Economics: Food & Nutrition resources:

See all Home Economics: Food & Nutrition resources »See all The Consumer Advice Centre resources »