Causes of Stress
- Created by: oliviamaylong
- Created on: 01-06-16 12:21
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- Causes of Stress
- Work
- Inter-personal factors:
- hours, expectations, difficult interactions with managers, lack of clarity of job role
- Research shows how middle managers are most stresses, have demand place on them and have to cope with demands of employees
- Working from home, blurs the distinction between work and home
- Task-related factors
- Too much/little information,keeping up with pace of a machine
- Environmental factors
- Levels of noise, heat and lighting
- Research shows how employees with high-levels of work related stress are 50%more likely to develop heart disease than those with low levels
- Inter-personal factors:
- Hassels and Life Events
- Suggest how stress can be caused by small, everyday frustrations
- Examples of hassles
- Being late, missing the bus, sleeping in
- Life events can cause stress, both positive and negative events
- Positive events; Christmas, holidays
- Negative Events; Divorce, Death of a spouse, minor violations of the law
- Life events usually only occur once in lifetime, whereas hassles are part of everyday life
- Lack of Control
- Johansson's study, finishers often XP stress due to lack of control over their work
- People often experience stress when they believe they have little/no control over their stressor
- E.g. Neighbours playing loud music at night keeping people awake, this could be stressful as people don't have control over the level of noise
- Research shows middle managers are the most stressed, have lack of control over major management changes made by senior managers above them
- Work
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