Case Study- Superdrug

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  • Case Study- Superdrug
    • Company Objectives for 2018
      • Drive sales growth of 3%
      • Drive positive transactions, items per basket and conversation
      • Beat EBIT
    • The 2017 figures
      • Delivered 2.5% comp sales growth
      • Key categories- such as cosmetics and health- have delivered market leading performance
      • Online sales are growing three times faster than the market
      • The 2017 budget was £103.5 million but delivered an EBIT record breaking £96.9 million.
    • Health and Beauty Cards
      • Health and beauty cards are number fourth out of the sector- just below Tesco and Sainsbury
    • Review of 2017
      • Opened 25 new stores- finishing the year with 805
      • Registered 3 million health and beauty card members
      • Week 51 took in £50 million
      • Star buy sales were +8% and worth £1 million per week.
    • Retail Challenges in 2018
      • Wage spend is increasing
      • 2018= the living wage is increasing which leaves them with 196,408 hours
      • Shrinkage is getting worse
    • Operations target for 2018
      • Sales +3%
      • GOBE 29%
      • Audit 85%
      • Mystery shop 80%
      • Conversation 51%
    • Stagedy
      • Aim to become number four in the retail health market
      • £40 million investment

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