Barclays Buss4

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  • Created by: Amy Bird
  • Created on: 15-06-13 12:29
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  • Barclays
    • Leadership
      • Antony Jenkins
        • recently instigated a strategic review of the business, including performance and culture
        • introduce 5 new values to express new culture, Respect, Integrity, Service, Excellence and steward ship
        • Sent a letter to staff saying if they didn't like the changes he was making to get out
    • Strategy
      • Training was required to teach people about the new vaules
        • more effective communication
        • re-educated top managers
        • over 1000 people trained to preach new message
        • Top investment bankers may have to attend re education sessions
      • Rewards and punishment
        • rewards are introduced with new values, to make staff commit
          • by handing out bouns'
    • Culture
      • team work and a collaborative approach
        • introduce 5 new values to express new culture, Respect, Integrity, Service, Excellence and steward ship
      • as a meritocracy, the firm recognises and rewards talent and innovation while encouraging training and development
    • Change
      • PPI scandal, needed a new brand to bring back loyal customers
      • problems with change
        • size of the organisation
          • change will take a long time to implement
          • difficult due to large number of employees, geographical spread and diverse range of products/service
        • resistance to change
          • employees were told to leave if they didn't like the changes
            • Sent a letter to staff saying if they didn't like the changes he was making to get out

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