1.4 communication
- Created by: Lois
- Created on: 07-05-13 13:22
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- Factors affecting the effectiveness of communication
- Emotional factors
- Environmental factors
- Physical or intellectual disabilities
- Cultural influences
- Stereotyping and labelling
- Time constraints and pressures
- Use of technical terminology or colloquialism
- Appropriate use of speed, clarity and loudness
- Use of eye contact, facial expressions and body language
- Legibility and accuracy
- Lack of resources
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